J Davis Electric LLC ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect from customers and website visitors ("you," "your"), how we use it, who we share it with, and the choices you have. This Policy works alongside our Terms of Service, and by requesting a quote, scheduling service, or using our website, you agree to the practices described here.

1. Information We Collect

Information you give us directly:

Name, service address, phone number, and email address

Billing and payment information

Details about your property and electrical system needed to quote or perform work

Any information you provide through our website's contact/quote forms, phone calls, or text messages

Information we collect while performing services:

Appointment and service history, notes from technicians

Photos of the work area, panel, or completed work

Access details you provide for scheduled visits (e.g., lockbox or gate codes), used only for the scheduled appointment

Information collected automatically on our website:

Standard technical data such as IP address, browser type, device type, and pages visited, typically collected via cookies or similar tools used for basic site functionality and analytics

2. How We Use Your Information
We use the information above to:

Provide estimates, schedule appointments, and perform electrical services

Communicate with you about appointments, invoices, and completed work

Send maintenance reminders, follow-ups, and — where you've consented — promotional offers

Process payments and maintain business and warranty records

Pull permits and comply with applicable licensing and code requirements

Improve our services, website, and customer communications

Comply with legal obligations and enforce our Terms of Service

3. Calls, Text Messages & Email
If you provide a phone number or email address, we may contact you by phone, text (SMS), or email regarding appointment confirmations, service follow-ups, invoices, and — where you've separately consented — marketing offers and reminders. Message and data rates may apply; message frequency varies. You can opt out of text messages at any time by replying "STOP," and opt out of marketing calls or emails by contacting us directly. Opting out of marketing messages does not affect service-related messages tied to a scheduled or completed job. Full details on this consent are in Section 5 of our Terms of Service.

4. Home & Property Access Information
Any access information you provide (lockbox codes, gate codes, alarm codes, entry instructions) is used solely to complete the scheduled appointment. We do not retain unattended-access codes beyond what's needed for that visit and do not share them with anyone outside the technicians assigned to your job.

5. How We Share Information
We do not sell your personal information. We may share it with:

Subcontractors or technicians performing work on our behalf

Suppliers, for materials tied to your project

Payment processors, to handle billing and payments

Scheduling, dispatch, or texting/CRM platforms we use to run our business

Permitting authorities or licensing boards, as required for the work

Law enforcement or regulators, if required by law

Any third party we share data with is only permitted to use it to help us serve you or as required by law.

6. Data Retention
We retain customer and job records for as long as reasonably necessary for warranty, tax, licensing, and legal purposes, and to maintain accurate service history for future work at your property. You can request deletion of your information as described in Section 8 below, subject to records we're legally required to keep.

7. Data Security
We take reasonable administrative and technical measures to protect your information from unauthorized access, loss, or misuse. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.

8. Your Choices & Rights
You may:

Opt out of text messages by replying "STOP," or opt out of marketing calls/emails by contacting us

Request a copy of the personal information we hold about you

Request correction of inaccurate information

Request deletion of your information, subject to records we must legally retain

To exercise any of these, contact us using the information in Section 10 below.

9. Children's Privacy
Our services and website are intended for adults arranging electrical work and are not directed at children. We do not knowingly collect personal information from anyone under 18.

10. Contact Us
Questions about this Privacy Policy, or requests regarding your information, can be directed to J Davis Electric LLC using the contact information on your Work Order, invoice, or our website.

11. Changes to This Policy
We may update this Privacy Policy from time to time. The version posted on our website or provided with your Work Order at the time of service will govern that engagement.